http://www.beknowdo.com.au/ BeKnowDo Articles http://www.beknowdo.com.au/?process=views/article.php&articleId=5831 http://www.beknowdo.com.au/?process=views/article.php&articleId=5831 An interesting thing about values is that not all values are equal, some are more important to us than others. Values by their very nature, and definition, are subjective. However the criteria by which we measure our values are based on observable behaviours, i.e. we measure subjective values based on observable facts!  Indeed two people with the same stated value may have wildly different criteria for measuring when this... http://www.beknowdo.com.au/?process=views/article.php&articleId=5829 http://www.beknowdo.com.au/?process=views/article.php&articleId=5829 Recently Australia experienced a pivotal moment in its history. The newly sworn in Government apologised for the wrongs of the past inflicted on our indigenous people. It was symbolic clearing of the path to move forwards to bring a closer relationship between Indigenous and non indigenous people. I found the ceremony moving, though it prompted me to wonder if saying Sorry is so profound and creates such major shifts what is it that holds us... http://www.beknowdo.com.au/?process=views/article.php&articleId=5828 http://www.beknowdo.com.au/?process=views/article.php&articleId=5828 Two incidents happened a few days ago within minutes of each other which had me ponder the power and the inherent blindness of focus on a single end point. I received a personal email with a TED video attached and shortly this after I was reading a page from the book The Balance Within. Let me explain; The Balance Within is a fairly heavy read by Dr Ester Sternberg, a medical researcher, on how the brain and emotions affect the... http://www.beknowdo.com.au/?process=views/article.php&articleId=5827 http://www.beknowdo.com.au/?process=views/article.php&articleId=5827   I have long been an observer of people, and whenever I get the opportunity I also eavesdrop on their conversations.  So if you see me hanging out in a coffee shop at the table next to you, be prepared for me to listen in!   One of the things I love to listen to, is how people just don’t listen to each other. They talk at, over and around each other but miss the deep in-the-moment... http://www.beknowdo.com.au/?process=views/article.php&articleId=5826 http://www.beknowdo.com.au/?process=views/article.php&articleId=5826   The media keeps telling us that are we are in tough economic times; people are spending less and being much more choosey about where they spend their dollars. And still I am surprised that businesses are putting the WRONG people into front counter and customer interaction positions. A personal experience and one related to me by an associate underscore this. I spent last weekend in the Gold Coast hinterland, in a beautiful...